Frequently Asked Questions
What is MaxiCabs.org?
The 7-Seater Maxi Cab at MaxiCabs.org is a spacious Mercedes Vito or Viano, ideal for up to 7 passengers with 7 luggage bags. Perfect for airport transfers or city rides, it ensures comfort, safety, and punctuality. Book now at +65 8233 8628 or through our online portal.
Why should I book a Maxicabs.org?
Booking with Maxicabs.org ensures you get a reliable, comfortable, and affordable ride every time. We offer a wide range of vehicles — from 6-seater to 13-seater maxi cabs — perfect for airport transfers, events, group travel, and more. With punctual drivers, transparent pricing, and 24/7 service, we make every journey smooth and stress-free.
Can I pay directly to the driver?
Yes, but it depends on the type of transfer service you choose. Please note that cash payments are not accepted for Arrival Transfers, Hourly Disposal, and Wedding Package Transfers.
Would you charge extra if my flight has been delayed?
We understand your concern and gladly accommodate late flights. Simply provide your flight number when booking, and we’ll monitor your flight status to ensure a worry-free experience. Our driver will be there to pick you up upon arrival, with no extra charges. We offer a free waiting time of up to 1 hour and 30 minutes, which is typically sufficient to clear immigration.
Can I pay using my credit card to the driver?
Yes, but please note that a 10% admin fee will be applied to the transaction.
What is the minimum advance booking and the maximum advance booking period?
The minimum advance booking must be made at least 1 day before your required time, while the maximum advance booking can be made up to 3 months in advance from when you’ll need the Maxi Cab.
Can I request all front facing seats?
Yes, we will arrange that for you — simply provide us with your booking details, and our team will handle the rest to ensure a smooth experience.
Can I transfer my items without any passenger inside?
No, at least one passenger must be in the cab along with the items. This policy is in place for security reasons, and we appreciate your understanding.
Do you provide booster seats for kids?
Yes, we do. Please include this request in the special requirements section when making your booking or send us a separate email. Kindly note that a booster seat is subject to an additional charge of SGD 10 per seat.
Can I book the Maxicabs.org for a certain period and I want the driver to be with me the entire booked time?
Yes, you can! Maxicabs.org offers hourly and daily charter services where the driver stays with you for the entire booking period. This option is perfect for events, sightseeing, business meetings, or errands, giving you the flexibility to travel anywhere in comfort and at your own pace.
Can I order a Maxicabs.org for Wheelchair Transfer? Do you provide the ramp?
Yes, Maxicabs.org provides wheelchair-accessible transfers with vehicles equipped with ramps and secure fittings to ensure safe and comfortable travel. Our experienced drivers are trained to assist passengers with mobility needs, making every ride smooth, convenient, and worry-free.